Illinois will have a Medicare Supplement Birthday Rule, beginning January, 2022. That, and other improvements to our internal process discussed: See the video: Notes from the meeting: Christopher \t Illinois has a new open enrollment period effect 1-1-22. “The individual is entitled to an annual open enrollment period lasting 45 days, commencing with the individual’s birthday, and the individual may purchase any Medicare supplement policy with the same issuer that offers benefits equal to or lesser than those provided by the previous coverage.” \tAn individual will only be able to open enroll to the same insurer. (Down to the name brand) - which means we can't use it to bring people from other agents/carriers. \tCompensation will be paid as GI. \tAetna Medicare Supplement? Constant problems with this again when they call Medicare and they see "American Continental" as not Aetna as the supplement. Let them know to expect this. \tWe need to make sure we are letting them know what brand name will be showing up on everything for them so there is no confusion. \tExplaining deductible on Plan N and G. They're not getting it. Hannah \tPreparing to prepare (busy work vs. productivity) \tAsk yourself, “what resulted from the time I just spent on that task?” \tWe need to make sure we are putting as detailed notes as possible when adding tasks. \tAdmin Team: We have to make sure we are putting our initials on every note in radius, as well as, putting detailed notes. \tWhenever anyone is in a client’s radius they should be able scan the notes to see exactly who has spoken with the client and have an understanding of what they spoke about. \tThis is very important \tPolicy number - please add to the client (tracking) sheet. \tWe are a team working together toward a common goal. This means that every action you take (or don’t take) has a direct impact on someone else in this office. \tConsistently making the same mistakes over and over again sends a message that you don’t care about the impact you have on other people. \tPost-Sale-Emails - please do not send these if we are not actually submitting the application.