Cigna Express App 2.0

New E-App coming from Cigna... when? We don't know. There is no date yet announced for the implementation of "Express App 2.0". The new E-App was announced literally TWO HOURS before the webinar showing how to use it. We caught the webinar for you, and here is the video. Express App 2.0 process with Cigna Supplemental Benefits: The Cigna Express Application is accessed with this link: https://login.agentviewcigna.com From Cigna: "Note that this is for Cigna Supplemental Benefits (Medicare Supplement, Cancer, Dental, Hospital Indemnity), NOT for Medicare Advantage, which is actually a different company, Cigna/Healthspring, and a different application site. By using the tools below you can help ensure that you are providing the most accurate and up-to-date information to your customers. Express App 2.0 Express App 2.0 was created with you in mind. Express App 2.0 offers you an all-inclusive platform to quote, enroll, and provide all necessary pre-sale materials to your customers! Visit AgentView to access Express App 2.0 today! Electronic app - no "wet" signature required Enroll multiple applicants at the same time Multiple underwriting rate classes And for you - Commission Advances paid DAILY AgentView AgentView offers on demand resources to check the status of an application, run production and commission reports, and the ability to provide your customers with the most current resources. During Medicare's Annual Enrollment Period (AEP), we are providing a daily update on our business process turnaround times. Look for the status banner and notice on the AgentView home page. You will also find informational flyers on AgentView for products that you can cross-sell to your existing Medicare Supplement customers such as:* Hospital Indemnity Flexible Choice Cancer, Heart Attack & Stroke insurance policies Individual Whole Life insurance Phone Verification Conducting a PV will significantly speed up the application process since no "wet" signature is needed. The following three steps allow you to make the call and make the sale. Call your customer - Fill out the application in Express App while speaking to your customer. Conduct a PV - Conference in your customer and call the PV line at 866.825.4822 M-F 7:00 AM - 7:00 PM CST Submit the application - Add the PV case number and submit via Express App 2.0 Product Updates Flexible Choice Hospital Indemnity on Express App 2.0 Our new Flexible Choice Hospital Indemnity product is now available on Express App 2.0! Cigna's Hospital Indemnity product pays scheduled benefits for covered hospital confinements from covered illnesses and accidents. Benefits are paid directly to the beneficiary with no restrictions on how benefit amounts are used. Explore more about our Hospital Indemnity product with our Product Availability chart and the materials available now on AgentView. Cigna has Raised Plan N Commissions! Effective October 1st, Cigna increased Medicare supplement commissions paid on Plan N for American Retirement Life Insurance Company (ARLIC), Loyal American Life Insurance Company (Loyal), and Cigna Health and Life Insurance Company (CHLIC) ahead of the 2020 AEP season in the following states: ARLIC: AR, DE, NE, NM, WV, & WY Loyal: AK, HI, ME, VT, & WA CHLIC: AL, AZ, CT, GA, IA, ID, IL, KS, MD, MI, MS, NC, NV, OH, OK, SC, SD, TN, TX, UT & VA Issue ages 65-79 (or 84) years 1-6 will raise at a minimum of 4 percentage points** Issue ages 80+ (or 85+) will raise approximately 2 percentage points** CHLIC Available in VA Effective October 1, 2019, CHLIC Medicare supplement is available in Virginia. Access your application, Outline of Coverage, and the Virginia brochure to get ready to sell CHLIC Medicare supplement in Virginia. Helpful tips to speed up your applications Make sure your applications are in good order and include all applicable state-specific forms. Remember, Express App 2.0 and AgentView are tools to help you quote, submit and manage your business online. If your application is still pending beyond the current turnaround time, check the customer notes under the Agency Management tab for any Requests for Information (RFI) before contacting the Agent Resource Center (877.454.0923) as we may be waiting on additional requirements to process your customer's application. Requests for Information (RFI) are sent from cignasupplementalbenefits@cigna.com please make sure this address is not received as spam. We cannot accept email responses due to HIPAA privacy rules so please fax your documents to 888.695.2591 If checking status for more than five applications, please utilize our email csbnewbusiness@cigna.com

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