AEP Prep, July 24, ’23 Meeting

Trying to make preparations now so that AEP can run as smoothly as possible.
Updates on Wellcare, Mutual of Omaha's collaboration, and other coming MAPD plans for 2024.

See meeting notes under the video:

     


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Centene Banned From Growth Due to Horrible Scores

Centene has been banned from expanding its Medicare Advantage plan due to consistently-horrible scores in the federal quality rating program.

According to the Modern Healthcare article, “Among large insurers, Centene fared the worst in the rating program this year. Just 3% of its members are enrolled in plans that meet the four-star quality bonus threshold for 2023, down from 54% last year…”


This is no surprise to agents who have been writing Wellcare/Centene is the past few years.
“They had immense volumes of mergers and acquisitions and immense amounts of integration work.” – the Modern Healthcare article says.

The entire article can be found here: https://bit.ly/centeneban

Wellcare in the news as of October 10, 2022 includes:

Centene Negative Ratings in the News

 

 

 

 

Medicare Supplement Training

MANDATORY Call Recording Starting October 1, 2022

I have mentioned how to do this in previous webinars, but today it really saved my skin, and here's how it can save you, too.
Now, it is required by CMS that all agents record ALL calls that sell, service, or talk about Medicare Advantage or Part D plans.
This should have been done from the beginning, and here's why:

     


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