Talking points you can use during AEP and things you need to know.
See meeting notes under the video:
Medicare Supplement Training
AEP Starts – October 3, 2022 Internal Office Meeting
AEP begins.. what we have done to get ready and how we are improving processes, mentally and technically.
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Mutual of Omaha Updates – San Diego Trip
Shady Carriers Stealing Clients? 09-19-22 Internal Office Meeting
When carriers take your clients behind your back and other process improvements in communication to help AEP be easier than ever before.
See meeting notes under the video:
Sept 12 2022 Internal Meeting – E-mail & Hospital Indemnity Improvements
Improvement for Client Communications and more..
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JUL 18, 2022 Internal Office Meeting – Difficult People and Advantage Shift
Dealing with difficult people and the coming shift to Medicare Advantage..
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05-16-22 Internal Meeting | Objections
Internal process improvements and Objections – What Clients are Saying
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We are NOT a Non-Profit | 5/2/22 Office Meeting
How to communicate to clients that we are NOT a quoting service.
See meeting notes under the video:
2023 Medicare & You (SNEAK PEEK)
We have been asked to help review and submit suggested changes to the 2023 Medicare & You Guidebook. Therefore, we are requesting YOUR help in this venture. Please note that this is a CMS draft copy and distribution is NOT…
December 6 End of AEP Meeting
One day left in AEP – the information needed to get us across the finish line!
See this internal office meeting video below:
See the video:
Nov 29 2021 Internal Office Meeting – Almost done with AEP
One week left in AEP – the information needed to get us across the finish line!
See this internal office meeting video below:
See the video:
New Medicare Rates for 2022 – November 15, 2021 Meeting
How we are fine-tuning and adding automation to help with clients screening.
See this internal office meeting video below:
See the video:
AETNA Final Expense – ADD to Medicare Supplement
AETNA has a great final expense program going on that you should know about.
If you have a client that does not already have a Medicare Supplement? Write them with the Accendo Final Expense plan.
But…
CMS Enforcement to Begin? October 11 2021 Meeting
In this internal office meeting, we discuss the CMS Memo addressing the misleading Medicare Advantage commercials that are playing on the television non-stop.
Also, our process improvements for AEP and what to expect.
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Industry Updates for AEP – IMPORTANT – Sept 27 2021 Meeting
There are MANY updates to the lineup for AEP going into 2022 plans and things going on behind-the-scenes.
See this internal office meeting video below:
See the video:
September 13, 2021 – Medicare Trivia and Carrier Updates
There are MANY scenarios in the world of Medicare.
Here, we go over a few that agents VERY often get wrong.
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August 16, 2021 Meeting – Handling “I want to think about it”
Do you ever get those automatic objections to moving forward?
Maybe it is, “I need to sleep on it.” or, “I need to talk to my ….”
We discuss that today and how Melanie and others get through it to take an application.
See the video:
August 9, 2021 Meeting – Using Competitive Advantage
Whatever YOUR competitive advantage is, use it!
If you do not have one yet, build it!
Notes under the video..
See the video:<
Gaylan Hendricks on Effective Cross-Selling
Gaylan Hendricks has a proven track record of setting records and creating unique products for our industry.
She is the creative force behind the Aetna Cancer plan and the super popular Manhattan Life dental/vision/hearing plan, among others.
Gaylan came to Charleston to talk with our folks about how and why to bring up these critically important topics.
Getting them BACK on the phone – What NOT To Do | 6-14-21 Office Meeting
What NOT to say on the phone when calling back leads.
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