Starting the Sales Call

How you start the call makes ALL the difference. Whether or not you control the flow of the conversation, how you speak, questions you ask, etc mean the difference between taking applications or just having nice conversations. In this video,…

     


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Trouble Getting Personal Information with Telephone Sales

(Public Post)
Are you regularly struggling with objections when it comes time to get personal information for an application when selling by phone?

I saw a question posted in an online forum where an agent was continuing to have objections when asking for the client's Social Security Number on the application.

The problem is ALWAYS trust and credibility.

If you at the application and then you discover there is a trust issue, it is a systemic problem with your overall presentation.
The trust and credibility should be firmly established very early, and often, in the presentation. It can never be skipped.

In fact, they will hear NOTHING of the particulars of the product or solution you are proposing if they do not, first, have the framework of trust and why they should be listening to YOU in the first place. They are bombarded, everywhere, with public service announcements saying that seniors should never give out their personal information over the phone. And they shouldn't.

What makes YOU different and worthy of receiving this information? THAT is the question going on in their head, the whole time you are talking.

We cover this extensively on this members-only page:
https://medicareagenttraining.com/training_modules/selling-100-by-phone/

See the video:

Medicare Supplement Training

Not Taken – Buyer’s Remorse and How to Prevent It

While it is absolutely true that we cannot prevent ALL buyer's remorse from creeping into your world of sales, there are processes we can put in place that reduce it as much as possible. If you are seeing 15-20% or…

     


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Teleconference on Telemarketing Success

So you have leads, now what!?! In this teleconference, we examined WHAT TO SAY TO LEADS.. specifically, following a proven system to sell to T65 folks that have been telemarketed leads. Hear the teleconference recording here: <[email protected]@>   Download the…

     


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What Chris Learned in Mexico with New Era Trip

This will be updated with things Chris has picked up from the top producer's trip from New Era life in Cancun, Mexico from March 4 – 9th. Video 1 – Thursday March 5, 2015 early in the morning.. A quick recap…

     


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