We have a responsibility to our clients, our co-workers, and the industry to be ethical and have integrity in all of our client engagements.
Notes under the video:
We have a responsibility to our clients, our co-workers, and the industry to be ethical and have integrity in all of our client engagements.
Notes under the video:
Mostly internal office stuff and a brief update on a court decision regarding MAPD compensation.
Notes under the video:
Here's what's happening in the AEP of 2024 for the plan year 2025.
And it's massive:
In this week's meeting, Laura from Senior Market Sales joined us to walk through the process of using the Lead Advantage Pro tool to write life insurance applications. We also discussed a few carriers in detail and where they fit into writing life products for seniors.
See the video:
Never-before-seen rate increases on Medicare Supplements and shocking changes coming on Part D for 2025 – how will this impact our clients? And the exodus of Medicare Advantage plans – major carriers announcing losses and, now, pullbacks for 2025.
Note and links to articles are under the video:
We announced a new agency manager for SSN and discussed a little-known impact of the “Inflation Reduction Act” that will impact millions of seniors for AEP at the end of 2024. Don't miss this (around 36 minutes into the video).
See the notes under the video:
Improving office process and communication to clients.
This office meeting happened when Chris was on the Barcelona, Spain trip with Mutual of Omaha, so you'll see some of those video clips in this video.
Notes under the video:
Major industry news is coming, and we are discussing improvements in our client communication and tracking processes.
Notes are under the video:
We talk about our response to the Cigna changes, whose client communications go out 3/15/24, and discuss options for Veterans who utilize the VA for all of their medical care.. Should they start Part B?
Notes under the video:
Cigna is sunsetting the CHLIC brand for Medicare Supplement.
However, this differs significantly from what we have seen in the industry with simple name changes or block of business sales.
Please see below for details and resources:
Our calls can last 20 minutes or longer, even when the answer is delivered within two minutes. The only way we are going to reach all those waiting for our help is by taking control of the call and ending the call when necessary.
Meeting notes under the video:
Updates from the industry and better ways to communicate to make sure that scheduled appointments are not a waste of time.. join the discussion from February 26, 2024.
Notes under the video:
Internal agency meeting from February 12, 2024. Notes are under the video below:
A Medicare Supplement carrier has indicated they will no longer accept new business after April 1, 2024. Details:
AEP Results Recap
Video:
Correction to the Video:
It is not Blue Shield of CA that is rejecting (in December) MAOEP Medicare Supplement applications until January 1.
It is United American / Globle Life. They say they can be submitted January 1 for February 1 effective dates.
See the video:
Wrapping up AEP – what are the highest priorities right now..
See the video… agenda is under the video here:
These changes are set to take effect December 15, 2023 and will affect all states, where approved.
The video addresses many more underwriting questions that will be added and various changes to the interpretation of certain conditions.
See the video:
Process improvements and updates on AEP business.
Agenda is below the video:
Insight from the SMS pharmacist on staff, explaining the pharmacy costs when it, at first, appears confusing. There is also a discussion on the “Max Out of Pocket” with Part D for 2024 and how that actually works.
He also talks about submitting a new application after the first one, if you had to. What are the options there when using our tools.
See the video and transcript: