Also, our process improvements for AEP and what to expect.
Surviving AEP means starting with the right frame of mind. We cover agency improvements and important reminders.
See this internal office meeting video below:
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There are MANY updates to the lineup for AEP going into 2022 plans and things going on behind-the-scenes.
See this internal office meeting video below:
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Improving our presence on the phone.
And more Medicare trivia that every agent really should know.
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There are MANY scenarios in the world of Medicare.
Here, we go over a few that agents VERY often get wrong.
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Illinois will have a Medicare Supplement Birthday Rule, beginning January, 2022.
That, and other improvements to our internal process discussed:
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Do you ever get those automatic objections to moving forward?
Maybe it is, “I need to sleep on it.” or, “I need to talk to my ….”
We discuss that today and how Melanie and others get through it to take an application.
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Whatever YOUR competitive advantage is, use it!
If you do not have one yet, build it!
Notes under the video..
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Buyer's Remorse happens after nearly every transaction. How can it be prevented?
Also, preparing for AEP – what to tell our clients NOW.
Notes under the video..
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We discuss our incoming call protocol and best practices, as well as continuous improvements in our internal process.
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Collaborating on how we can prevent problems with client enrollments, and other things we need to improve in our shop.
Notes under the video..
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Important Update: June 29, 2021: Video from our LIVE event in Charleston June 26 with a new product announcement from Manhattan Life: In addition to their existing, competitive Dental, Vision & Hearing plan – Manhattan Life has announced their DVH…
Gaylan Hendricks has a proven track record of setting records and creating unique products for our industry.
She is the creative force behind the Aetna Cancer plan and the super popular Manhattan Life dental/vision/hearing plan, among others.
Gaylan came to Charleston to talk with our folks about how and why to bring up these critically important topics.
Hannah spoke at our LIVE event in Charleston in June 2021 on what we have figured out in hiring staff and growing the business.
From assigning people to roles based on their strengths to challenges we've experienced along the way, Hannah covers a lot…
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Revealing two changes to state laws that will create more opportunities for Medicare Supplement options.
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Always working to fine-tune our focus, this week we discussed how we can better communicate with our new clients.
This is our internal office meeting from May 24, 2021:
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Growth Updates, Russian Hackers, National General Medicare Supplement Review, and LIVE Charleston Agent Event..
This is our internal office meeting from May 10, 2021:
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Google is implementing the “Page Experience Update” where they will begin penalizing websites that users might find annoying, slow, a bad experience, etc. There are a bunch of signals they are looking for and they are calling these “core web vitals.”
Here is a great explanation of what to look out for in your website and some suggestions on what you can do to fix these problems if they exist.
There are also some valuable resource links under the video:
With updates Medicare, a new proposed Medicare system, a new benefit from FEMA to our clients, and how to get leads back on the phone…
This is our internal office meeting from April 19, 2021:
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