How to Underwrite a Medicare Supplement Policy

Find the potential client is only half the battle.

See the video:

Many agents who are just starting out, say that they're spending so much time and energy finding a new prospect that they really want to get that first policy issued.

I can appreciate that.

But, it's not a qualified prospect if YOU answer NO to all of the bad health questions on the application, but in their mind, there is some lingering doubt as to whether they should answer YES or NO. Or, in the worst case, you as the agent never asked the question of them to begin with. Don't let that be you. Don't just take their word when they say, “I'm in great health.”

Here is what could happen. Not only is it fraud if you certify that they answered NO when they did not, but every company will be doing a phone verification call with these potential clients.

Why do they do that? They do that to check up on you, the agent.

They want to make sure that you asked, and got answered, all of the question on the application.

Your client needs to be so solid with their answers (of NO) to those health questions, that when anyone later asks them the health questions, they can answer the same way to the interview that they did to you.

It looks bad on the agent when their answers change when they make that verification call.

If they answer “YES” to one of the questions, don't give up right away. There are more companies that are lenient in certain areas and you owe it to them (and you) to look at the next two companies down the list to see if you can get them approved. (See this webinar on this topic.)

I just want to encourage you that if someone says they're in good health, make sure you have asked each and every question and they are sure that they can honestly answer NO to those bad health questions.

Also, these applications will be verified against ScriptCheck, making sure that the drugs they're on are not in conflict with the health questions. Most companies make you list all of the medications on the application (with the exception of New Era/Philadelphia American.)

Taking the time to find the right fit for the client is our job. Not all company health questions are the same. After working with a few, you will become an expert on what each company in your area will approve.

You can see the health questions for the Medicare Supplement companies here:
https://medicareagenttraining.com/training_modules/medicare-supplements/

Have a great day!

 

 

Medicare Supplements and Pre-Existing Conditions

This is a video I did recently on Medicare Supplements and Pre-Existing conditions.

I lost a client once because one of the Medicare Supplement companies, CIGNA, sent out their new policy with a highlight on a Pre-Existing Condition warning. They did not, however, explain in their materials that the pre-ex does not apply if they've already had their Medicare Supplement policy with their former carrier for at least six months.

So, if you are replacing one Medigap (Medicare Supplement) policy with another one, and they were with the old company for at least six months, there are no pre-existing condition exclusions. There are no waiting periods, there are not denied claims with the new carrier where that would not have been denied with the old carrier (if they're moving to the same plan letter with the new carrier).

Here is the video explaining how pre-existing conditions are treated when changing Medicare Supplement policies.

Here is the “Choosing a Medigap Policy” guide:

  http://www.medicare.gov/pubs/pdf/02110.pdf

You can request copies of this from Medicare directly (www.medicare.gov) or by requesting it from any insurance carrier you are writing business for now.

Getting Started Without Leads

Here, you will discover Campbell's awesome prospecting system! How to Get Started with Zero Lead Cost (or nearly zero). Yes, it CAN be done! Here is the interview: (Campbell is in the right speaker, and Chris in the left speaker)(See…

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July 24 2013 Conference Call

Today's conference call covered the following topics: Posturing when on the phone with a lead Objection handling (See this: Medicare Supplement Objections ) When to shift gears and begin hiring help July 24, 2013 Conference Call Replay http://archive.org/download/July242013/July242013.mp3    …

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Where to Focus – The Riches are in the Niches

From a forum post by Christopher Westfall

I started by doing final expense two days per week and Med Supps the other four (worked six days). Had a family of six to feed and failure was not an option.

This kept a very good income, while building my Medicare block at the same time.

Unfortunately, many people look at this as either a “Get Rich Quick” opportunity or a hobby. They expect to invest nothing, chase continual offers of “free leads”, etc. and cannot for a minute fathom putting money into their own business.

This is just like a franchise opportunity, except that there is a much smaller barrier to entry. You can start small and stay small, eventually quit like 80% do, or you can treat it like the business that it is and put money into it, expecting a result.

Unlike a franchise, you can be profitable and doing very well in this industry in under two years without mortgaging your entire future. That is, unless you've taken one of those “free leads” deals and sold your future renewals by way of a smaller contract on the back end.

As for ages, I have found the most success by fishing in the blue ocean. By that I mean that there is a red ocean, where all of the sharks are pouncing on, in this case, the Turning-65 senior. Everyone has the same plan and they're all tripping over each other to fight for the same, finite group of people.

Meanwhile, I'm in the blue ocean calling on people who have not heard from their agent in two, three, or more years. These people are frustrated with their rate increase and do not know where to turn. I don't have agents coming right behind me or competing for the same client in the same space.

So, I would encourage you to diversify your business to survive today and still build your Medicare supplement renewals at the same time. It is simple to do both, as neither are complicated.

As to the geography of being limited by plans, that is only in your mind. There are no geographical limitations to where you can sell medicare supplements..  so find a market where you can sell entirely by phone to an under-served market. On this site, you can learn how to sell medicare supplements by phone easily.

You can even get good at locating where the major player are announcing significant rate increases, and a new carrier is launching in that same state. I call that the perfect storm.

Lastly, do not give your insurance contract to someone that you know, up front, is not offering training.
Yes, you can pay to get training elsewhere, but that is the quid pro quo for having given your contract in the first place.

Best of luck… remember to treat it like the business it is.

It requires relentless persistence on your part, taking care of your clients continuously, and beginning with the end in mind.

You could find yourself five years from now with a very significant residual income and a constant flow of referrals to new clients.

 

HIGH RECOMMENDED READ:

 

 

 

July 17 Conference Call – What I would do if starting today

This is an information-packed conference call!! Press the play button or download the file here: July 17 2013 Conference Call: http://archive.org/download/July172013ConferenceCall/July17-2013-conference-call.mp3 *In this video, I mentioned a specific predictive dialer. * This is subject to change and the best deal…

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June 19, 2013 Conference Call Recording – FROM AMI

Interview with Mike Bolinger Recorded entirely today from Anna Maria Island, just for you from our vacation month, I think you will really enjoy this interview with Mike Bolinger from Indiana. Mike is a successful Medicare Supplement agent who has…

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June 12, 2013 Conference Call

Guest star:  Eric Lofholm Wednesday Conference Call Replay from June 12, 2013 Opening Intro: http://archive.org/download/ConferenceCallIntro/Conference-Call-Intro.mp3 The Interview with Eric Lofholm: http://archive.org/download/EricLofholmOnSalesResistance/Eric-Lofholm-on-Sales-Resistance.mp3 Chris Closing Comments and Tips from the Millionaires: http://archive.org/download/AfterTheCall/After-the-Call.mp3  Overcoming YOUR sales resistance. Are YOU the one holding YOU back…

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Triad of Awesomeness – by Carl White

Let me introduce you to Carl White.

Four years ago, I started listening to a marketing genius from the Tampa, Florida area.

He was in the loan officer/mortgage origination industry, but his marketing ideas were absolute genius.

He gave me many ideas on how to follow up with my prospects and later take care of my clients.

I went to a LIVE event in Tampa at a beautiful restaurant on Tampa Bay to hear Carl While speak live.

During that live event, I wrote notes like a furious madman.
I was so excited to get back and share what I had learned with my group of agents.

I tried the best that I could to draw the circles and tell what I had learned about the Triad of Awesomeness, but of course I fell short.

Triad of Awesomeness -Carl White

Well, today, I caught a webinar that Carl White was doing live.
In this webinar, Carl went through that exact program that changed my life.

This program changed my Medicare Supplement business. It is not just for loan officers. The principles espoused here changed my business in a dramatic way, and I'm sure will change yours, too, if you listen and apply what you learn here.

I am very pleased to present this to you…The Triad of Awesomeness

Click the image to start the video:


How to Get 158% of the Results
 

New CSG Numbers on Best Med Supp Premiums

CSG Actuarial has released their June 1 numbers as to the best premiums for Medicare Supplement rates across the country.

Of course, not all of these companies are in every state, but many of these companies will be very familiar to those members of MedicareAgentTraining.com

Here is the posting from CSG:

Premium Rate Scorecard™

By csg_actuarial on June 4, 2013 —

The CSG Actuarial Premium Rate Scorecard™ provides an overall premium rate competitiveness ranking by company across all states, plans, ages, genders, and zip codes.

According to CSG’s Premium Rate Scorecard™, the top 10 Medicare Supplement companies as of June 1, 2013 are:

Rank
Company
1. Old Surety
2. New Era Life
3. AFLAC
4. United Healthcare
5. Central States Indemnity
6. Stonebridge Life
7. Cigna
8. Oxford Life
9. Equitable Life
10. Aetna

May 31, 2013 Webinar – CRM Discount for Members

 Topics Covered: Stonebridge Medicare Supplement Launch Full commissions in Missouri for policy anniversary/G.I. 9 new states: ID, MI, MO, NJ, NM, NV, PA, SD, WA CIGNA Underwriting – Watch out for Co-Morbids Heart meds and Tobacco Use Heart meds and Diabetes Equitable…

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Customer Relationship Manager (CRM) w/ Membership Discount

I am happy to report that, through extensive testing and referrals, we're happy to recommend this CRM solution for tracking your leads, clients, and commissions. 20% Discount Code with this link: https://medicareagenttraining.com/go/radius/ The Radius difference Lead Management & CRM in…

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May 29, 2013 Conference Call – The Lure of Free Leads

Topics Covered: The lure/promise of “Free Leads” -what you give up. Telemarketing Scripts (see links below) Residual income – don't give it up! Telemarketing strategy with a predictive dialer (Update: We are not using AgentsDialer any longer. See here.) http://archive.org/download/28503236135131517/28503236-135131517.mp3…

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All About Marketing

Topics Covered: Lessons Learned in two recent in-person events Chris attended “The Coolest Marketing Event Ever” by Omar Martin, Mike Filsaime, etc. Website marketing tips and resources The Psychology of the F.I.G.S. Senior Marketing Expo in Columbia, Missouri Swimming in the Blue…

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May 22, 2013 Conference Call – Interview with Nathan Tinsley

Interview with Nathan Tinsley from St. Louis, MO Click on the Play Button: May 22 2013 Conference Call Recording http://archive.org/download/NathanInterviewComplete/NathanInterviewComplete.mp3   Update: 02-16-14: This is a recent industry post by Nathan that I thought was great.. “For me, it was…

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Gold Nugget Interview – Call with Chuck

Topics Covered: Interview with Chuck Where to Market Closing the Sale Caller ID and using Google Voice Qualifying on health as early as possible Internet Leads Click the Play Button to hear the audio file. http://archive.org/download/050813ConferenceCall/050813_conference_call.mp3 Google Voice for a…

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April 24, 2013 Weekly Conference Call

Replay from 04-24-13 Mentioned on the conference call: Plan F vs. Plan G (FreeBlogFactory is no longer around) Guaranteed Issue Considerations http://archive.org/download/April24ConferenceCall/April24ConferenceCall.mp3…

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