9/11/2023 Internal Office Updates

Updates on AEP Preparations and state changes See meeting notes under the video: NOTE: 2024 Medicare & You Guidebook Launched. It is here: https://www.medicare.gov/publications/10050-Medicare-and-You.pdf Meeting Notes: Chris CIGNA Ohio 12% HHD to 7%. See the client letter here. This is the e-mail they sent agents about this: Click here “Safe Money” e-mails and calls - what it means to our clients (post-meeting Sales discussion) Oklahoma is now G.I. all the time - maybe. https://www.oid.ok.gov/bulletin-no-10-2023/ More people will be leaving for MAPD this AEP. We need to be ready. https://www.healthcarefinancenews.com/news/medicare-advantage-growth-fueled-people-switching-original-medicare Oregon opposite of normal states on Increases: Mikayla WELCOME MAXWELL! Admin challenge this month: Total calls AEP Certification: Everyone should now be ready to sell for AEP! A couple are left, but I will speak to them individually; they already know. Training: Please let us know if there is any additional training you would like before AEP. Smoking in the Office: Smoking is not allowed in the office, and this includes E-cigs New States for GPM: As of 9/21, we can sell GPM in AL, FL, IA, NE, NV, NM, ND, OK, TN, WI, and WV Woodmen of the World: Is now Live Kendall Let’s talk about Dental: All dental plans we work with have a missing tooth clause, except MLIC Legacy (they just have a one-year waiting period). Let’s keep this in mind when admin is scheduling DVH appts and for agents when looking at options for people that may already be missing teeth. Ameritas has revised their plans, and they are looking to be more comprehensive. Make sure you are looking at the expanded plan details when reviewing the Day 1 Annual maximum, which is different from the Maximum benefit that shown on the condensed benefit information. In some states, the 50% coverage on Major services does start on Day 1 instead of a year waiting period.

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