August 14, 2023 Internal Office Meeting

Office improvements and encouragement to our critical administrative team. See meeting notes under the video: Chris Working From Home: This should be an absolute, rare, last-option situation. “If you’re sick, you’re sick.” - HR ACE is paying full comp on Maryland Birthday Rule and GI. Effective August 1, 2023 Gabby Lowering Prescription Costs - Listed below are a few things you can do to help lower your prescription costs: Ask your doctor if you can take a generic drug versus a brand-name drug or a cheaper brand-name drug Capsules vs. Tablets - Capsules are typically tiered higher than capsules on drug plans. Consider using mail-order pharmacies Reevaluate your drug plan during the Annual Enrollment Period (Oct 15th - Dec 7th) Apply for Extra Help, a program to help pay drug costs for people with limited income and resources, SSA.gov/ExtraHelp To find out if your state offers help paying for drug costs, Medicare.gov/PharmaceuticalAssistanceProgram Find out if the company that makes your drug offers help to pay for it, Medicare.gov/DrugAssistanceProgram Admin Task Submission vs Internal Support - Emails that you get that would take 5+ minutes to respond to, can be forwarded to internal support If it’s an email asking for an appt then the agent can just respond to them with their booking link Updating address or other info with a carrier needs to be put as an admin task, not internal support Kendall UHC’s Early Enrollment Discount (what we have referred to as a disappearing discount) The discount is 45% at ages 65 through 67 From age 68 to age 79, the discount percentage decreases by 2% each year on the anniversary date of your plan. The discount percentage reduces by 3% from age 80 until it reaches 0% on the anniversary date of your plan on or after age 86. Humana and SilverSneakers Humana Achieve does NOT offer SilverSneakers

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