How you start the call makes ALL the difference. Whether or not you control the flow of the conversation, how you speak, questions you ask, etc mean the difference between taking applications or just having nice conversations. In this video,…
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Are you regularly struggling with objections when it comes time to get personal information for an application when selling by phone?
I saw a question posted in an online forum where an agent was continuing to have objections when asking for the client's Social Security Number on the application.
The problem is ALWAYS trust and credibility.
If you at the application and then you discover there is a trust issue, it is a systemic problem with your overall presentation.
The trust and credibility should be firmly established very early, and often, in the presentation. It can never be skipped.
In fact, they will hear NOTHING of the particulars of the product or solution you are proposing if they do not, first, have the framework of trust and why they should be listening to YOU in the first place. They are bombarded, everywhere, with public service announcements saying that seniors should never give out their personal information over the phone. And they shouldn't.
What makes YOU different and worthy of receiving this information? THAT is the question going on in their head, the whole time you are talking.
We cover this extensively on this members-only page:
https://medicareagenttraining.com/training_modules/selling-100-by-phone/
See the video:
Final Expense Presentation – The best. This is an interview with Chris' good friend Gary in Indiana. Gary is a dynamite final expense life insurance producer and this is his presentation that he gives the same way, every time. This are…
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