October 24 ’22 Internal Meeting – AEP Tweaks & Fixes

AEP Appointment management, handing the PDP and MAPD appointments ahead of time and managing expectations with clients when you have too few appointment spots for AEP. These and more topics during the height of AEP.

 

See meeting notes under the video:

     


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Centene Banned From Growth Due to Horrible Scores

Centene has been banned from expanding its Medicare Advantage plan due to consistently-horrible scores in the federal quality rating program.

According to the Modern Healthcare article, “Among large insurers, Centene fared the worst in the rating program this year. Just 3% of its members are enrolled in plans that meet the four-star quality bonus threshold for 2023, down from 54% last year…”


This is no surprise to agents who have been writing Wellcare/Centene is the past few years.
“They had immense volumes of mergers and acquisitions and immense amounts of integration work.” – the Modern Healthcare article says.

The entire article can be found here: https://bit.ly/centeneban

Wellcare in the news as of October 10, 2022 includes:

Centene Negative Ratings in the News

 

 

 

 

Medicare Supplement Training

2023 Part D Landscape | What You Need to know

This is an update for the landscape of what is available and what it will look like for our contracted agents, both on their direct-to-consumer portal (M.I.D.) and LeadAdvantage Pro tools that we use for client enrollments. This information was accurate as of October 5, 2022.


See the video update:

     


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MANDATORY Call Recording Starting October 1, 2022

I have mentioned how to do this in previous webinars, but today it really saved my skin, and here's how it can save you, too.
Now, it is required by CMS that all agents record ALL calls that sell, service, or talk about Medicare Advantage or Part D plans.
This should have been done from the beginning, and here's why:

     


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2023 Medicare & You (SNEAK PEEK)

We have been asked to help review and submit suggested changes to the 2023 Medicare & You Guidebook. Therefore, we are requesting YOUR help in this venture. Please note that this is a CMS draft copy and distribution is NOT…

     


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